UrbanyHostels UrbanyHostels

According to the consent to the article 10 of the Law 34/2002 from 11 July, of the Services of Company of Information and Electronic Commerce, we inform that the site and the dominion of URBANYHOSTELS.COM belongs to RV Youth Hostels, S.L.U. with the seat in C/ Diputació, 238 Entr 3ª , 08007, Barcelona España, phone number +34 93 503 60 04

The fiscal identification IS: RV Youth Hostels, S.L.U. - B64271398

County Council Barcelona Youth Department

Urbany Hostel Barcelona

491

Urbany Hostel BCNGO!

568

Privacy policy & data protection

At RV Hotels we take the security of all our clients very seriously, and your personal data is no exception.

RV Youth Hostels, S.L.U. protects personal data in accordance with the provisions of Regulation (EU) 2016/679 of the Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and free movement of these in order to respect the freedoms and fundamental rights of the people to whom these data belong.

Your data will be treated with the utmost confidentiality to manage our business relationship. The data will be kept until the deletion is requested to the following address [email protected], or it is established by a legal provision. You can file a claim with the competent control authority (www.agpd.es) if you consider that the treatment does not comply with current regulations.

RV Youth Hostels, S.L.U. is entitled to process your data because they are necessary to provide the requested service or by the consent you give us in the different contact forms on the web.

The data will not be transferred to third parties except in cases where there is a legal obligation.

To exercise the rights of access, rectification, deletion and portability of your data, and the limitation or opposition to the treatment, you must write to [email protected].

Users, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to meet your request, by the lender, the inclusion of data in the remaining fields being voluntary. The User guarantees that the personal data provided is true and is responsible for communicating any changes to them.

We use Cloudflare Turnstile as a verification system to protect our forms from fraudulent use and spam. Turnstile may collect browser and device information for security purposes, in accordance with the Turnstile Privacy Addendum.

RV Youth Hostels, S.L.U. is complying with all the provisions of the regulations for the treatment of personal data of its responsibility, and with the principles described in article 5 of the GDPR, by which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

RV Youth Hostels, S.L.U. guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of users and has communicated the appropriate information so that they can exercise them.

Additional clause for receiving CVs and information on job vacancies.

We treat the information you provide us with in order to keep you informed of the different job vacancies that occur in our organization.

The data provided will be kept until a job is awarded or until you exercise your right of cancellation and therefore you have the right to access your personal data, correct inaccurate data or request its deletion when the data is no longer necessary. The data will not be transferred to third parties.

We have adopted all the security measures established in the current legislation on data protection. You can exercise at any time your rights of access, rectification, deletion and portability of your data, and the limitation or opposition to its treatment, by writing to [email protected] You also have the right to file a claim with the competent control authority (www.agpd.es) if you consider that the treatment does not comply with current regulations.

Cookies

RV Youth Hostels, S.L.U., through its website, will use cookies when the user is navigating on the site. The cookies are only associated with an anonymous user and his/her computer and do not supply information which might enable the identification of the user. The cookies make it possible to recognize registered users after they have registered for the first time without it being necessary for them to register every time they visit the site in order to enter areas of the site and services that are specifically reserved for them. Users have the option of stopping cookies from being generated by selecting the corresponding option in their navigator.

Any registered user may exercise their right to access, correction, and cancellation of their personal information supplied to RV Youth Hostels, S.L.U. This may be done either by writing to RV Youth Hostels, S.L.U., C/ Diputación 238, Entr 3ª, 08007, Barcelona.

FAQs

  • How can I make a reservation?

    Book on our website (yes, you already are in the correct place!) to get the best rate! We do not do reservations through the phone or email. In case you have any doubt while making your reservation, please get in touch with the hostel you are trying to book.

  • Do Urbany Hostels have any age restrictions?

    In UH London only guests from 18 to 40 years old are allowed (if you are outside this range please contact the hostel directly). In both Barcelona hostels the maximum allowed age is 50 years old and guests under 18 can stay only if they are accompanied at least of an adult (18 years old or over). Under 16 years old must stay in private rooms and proof kinship with their companions. 17 and 16 years old can stay in shared dorms as long as they are with an adult (18 years old or over) that signs a liability document.

  • Is there a time limit to check in?

    No time limit cos our front desk is open 24/7! (but if you are planning to reach the hostel after 4am, it would be great if you let us know!)

  • Wich is the cancelation policy? Can I modify or cancel my reservation?

    It depends on the type of reservation you did. If you booked the Flexible Rate on our website, you can easily change/cancel 48h before check in by reaching our bookings department by email (we do not accept cancellations by phone/whatsapp). If you booked via a third party, please get in touch directly with them.

  • Can I make a reservation without a credit card?

    Unfortunately it is not possible, a credit card is mandatory to confirm a reservation.

  • How many nights can I stay?

    We have a 7 day maximum stay per every 30 days.

  • I haven't received a confirmation email. What should I do?

    Sorry about that! Please, contact the bookings department of the hostel you have booked and give them your full name, date of arrival and confirmation number (if you have it). They will look for your reservation and resend your confirmation email.

  • Can I be sure all my friends will be put into the same dorm?

    We always strive to accommodate requests to place you and your friends in the same dorm. If you’ve booked separate beds and wish to stay together, you can contact the hostel to make a request. However, please note that this is subject to availability. To guarantee staying together, consider booking private room.

  • Can I make a group reservation?

    Yes! Our groups reservation departement is ready to assist you. If you are travelling with 14 people or more, please get in touch with them by filling up this form.

  • Do I need an ID to check in?

    Yes, to check in it is compulsory to show an ID (only European citizens) or Passport to check in the hostel.

  • Is bed linen included?

    Yes, all reservations include bed linen, pillow and duvet.

  • And what about towels?

    Towels are only included in the double private room reservations (and pink dorms in Barcelona). We have towels available for rent at the front desk.

  • Is there a kitchen for the guests?

    Yes, we have fully equipped guest kitchens where you can prepare your signature dish for you and your travel mates.

  • Is there curfew?

    No, reception is open 24/7.

  • Can I invite guests who are not staying at the hostel?

    Unfortunately not. For security reasons, we do not accept people who are not staying in the hostel.

  • Is there free wifi?

    Of course! All our hostels are equipped with free Wifi connection.

  • How can I get to the hostel?

    Check our contact page, find the hostel you boooked and find out the best way to reach the hostel by public transportation.

  • How can I get in touch with the hostel?

    Check our contact page: if you wanna chat directly with the hostel reception you can use whatsapp. To manage a reservation, please send an email to the bookings department.

  • Why should I book Urbany Hostels?

    Urbany Hostels is a youth hostel company based in Barcelona, created by travelers for travelers. Our core values make us who we are. We strongly believe that our guests deserve much more that just affordable accommodation; staying at Urbany Hostels is about having fun, meeting new people and enjoy a safe stay.

  • Do you offer accommodation for big groups?

    Yes, both of our hostel in Barcelona have capacity for big groups of people. We also offer accommodation for small groups in central London.

  • Why should I book a hostel for a group trip?

    Youth hostels are ideal places to stay for groups who are looking for the cheapest accommodation options. They often have large rooms or dormitories, spacious common areas, different entertainment activities and group meals. If you are looking for cheap accommodation for a group in Barcelona and London, Urbany will be your best choice!

  • Do you offer group activities?

    Yes! We offer an endless list of fun activities for groups: paella showcookings, tapas nights, karaokes, private rooftop parties… everything is personalized and we can adapt to your group’s necessities.